• 1.There is no light for Power LED. (No Power)
  • 1) Please check Power Switch whether it switches on.
  • 2) Please check the Power plug.
    
• 2. Power LED lights up, but the Wireless and ADSL LEDs keeps off. (Hurricane 9000W Faulty)

  Please contact local vendor for servicing.

• 3. Power LED and Wireless LED light up, but the ADSL Link LED keeps blinking . (No ADSL Signal)
  
  • 1) Ensure that the ADSL line is activated.
    
  • 2) Check that the Telephone cable (RJ-11) is connected to LINE Jack on your modem.
    
  • 3) Try to turn off the modem, wait for at lease ten seconds, then turn on again.
    
  • 4) Try to take out all telephones connected to the ADSL line for testing.

  If the problem still persists, please check with your ADSL Service Provider to confirm the line condition.

• 4 Power LED and LAN LED light up, but the ADSL Link LED keeps off.
  • If you clicked firmware update>>download image file previously, please remember to click Cancel button under Firmware Update.
  • Please contact modem vendor for servicing.
• 5. Does Hurricane 9000 series support VPN ?

Yes. It can support VPN pass-through. But some VPN servers don't allow IP: 10.0.0.X to log on, So please try to change the default IP from 10.0.0.2 to 192.168.1.1